FAQ
Questions & Answers
What's a prebook order?
You're placing an order before the product is in stock.
Can I cancel my order?
You can only cancel until the order window is closed on October 31st. After this date, we can no longer cancel orders or change sizes.
Key Information
Guaranteed Reservation
Your order secures your size and item before public release
Estimated Delivery Window
The product is expected to ship around late January 2026 (exact dates may vary)
No Immediate Shipping
Since this is a prebook, your order will ship once production is complete and items arrive at our warehouse
Full Payment Upfront
Payment is taken at checkout to secure your item
Limited Quantities
Prebook items are often made in limited runs — once they sell out, they may not restock
Order Updates
You'll receive shipping confirmation and tracking info as soon as your order leaves our warehouse
I have a question
If you have any questions that aren't answered here, please reach out to support@irl-url.com and we will be more than happy to answer them for you!